The VEAUTY Dot produces a gentle warming sensation as the RF energy penetrates the skin. Most users describe it as a comfortable, soothing heat similar to a warm stone massage.

On the Low setting, the sensation is very mild and well-tolerated by most skin types. As you progress to Medium or High, the warmth becomes more noticeable but should always remain comfortable. If you experience any discomfort, reduce the energy level or shorten the hold time.

You can use the VEAUTY Dot on any area of the face or body. Popular areas include the eyes and lids, forehead lines, nasolabial folds, jowls, neck, décolletage, rosacea-prone areas, dark circles, melasma, and scars.

The lip area can also be treated on the lowest setting. For body areas, treatment times will be longer.

Thyroid: Do not treat directly over the gland. Stretch the skin to the side to target the surrounding area instead.

The VEAUTY Dot is designed for home use and can be used anywhere that is convenient and comfortable for you. It is cordless and rechargeable, making it easy to use in any room.

We recommend replacing the treatment head every 3 to 4 months with regular use (2 to 3 times per week). Over time, the electrodes can accumulate product residue and show natural wear, which can reduce the efficiency of energy delivery.

Replacement heads are available on our website.

Use the cleaning sponge by dampening a small section with mild soap and water. Gently wipe the electrodes to clean them, then use a dry part of the sponge to remove any moisture.

Do not submerge or rinse the device under water. Do not use alcohol or harsh chemical cleaners on the electrodes.

We strongly recommend using the Aqualis serum as it was formulated specifically to work with the VEAUTY Dot. Its ingredients allow for a seamless transfer of energy between device and skin while enhancing comfort and improving results.

As an alternative, a moisturiser or serum will work in place to ensure the skin is properly hydrated.

Yes, you can use the VEAUTY Dot with hydrating or soothing products after treatment. Avoid strong actives like retinol or acids directly before or after. If combining with microneedling, wait 24 hours to allow the skin to heal and prevent irritation.

Yes, the VEAUTY Dot passes all international safety standards and has been designed for home use. Ensure that you follow the instructions carefully and contact us should you ever need assistance.

After a treatment with the VEAUTY Dot, it is normal to see some redness, however this will disappear shortly. This is caused by the heat and is not permanent.

Our device is safe for all skin tones and can be used over tattoos without concern. Unlike light or laser devices, the VEAUTY Dot uses RF which is not affected by colour or tone.

Yes, the VEAUTY Dot is safe to use around the eye area including the eyelids. It is one of the most popular treatment areas for reducing crow's feet and under-eye concerns. Always use the Low setting around the eye area and avoid direct contact with the eyeball.

Your safety is our priority. Do not use the device if any of the following apply to you:

• You are pregnant or breastfeeding
• You have a pacemaker, defibrillator, or any implanted electronic device
• You have metal implants in the treatment area
• You have been diagnosed with or are undergoing treatment for cancer
• You have an autoimmune condition or are immunocompromised
• Do not treat directly over the thyroid. Stretch the skin to the side instead
• You have open wounds, cold sores, or skin infections
• You are experiencing a flare-up of eczema or psoriasis
• You have recently had chemical peels, laser treatments, neurotoxins, or fillers (wait at least 2 weeks)
• You have severe vascular issues in the treatment area

No. The VEAUTY Dot uses multi-polar fractional RF technology, which is specifically designed to target the dermis without affecting the subcutaneous fat layer beneath.

This is one of the key advantages of fractional RF. It stimulates collagen and elastin production without causing facial fat loss, which can be a concern with some other technologies.

While many devices try to do everything, we focus on doing one thing exceptionally well. At VEAUTY, our priority is perfecting fractional radio-frequency, the gold-standard technology proven in clinics to deliver real, visible, and lasting results.

With years of experience in the aesthetic industry, we've seen fractional RF consistently outperform other methods. That's why flawless execution of this technology has always been, and always will be, our number one focus.

Radio-frequency (RF) is a form of electromagnetic energy that generates heat within the skin's deeper layers. When applied to the skin, RF energy causes water molecules in the tissue to vibrate, producing a controlled thermal effect.

This heat stimulates fibroblast activity, the cells responsible for producing collagen and elastin, triggering the skin's natural repair and renewal process. The result is firmer, tighter, and more youthful-looking skin over time.

Standard RF devices deliver energy across the entire contact surface, which can lead to uneven heating and surface discomfort. Fractional RF, as used in the VEAUTY Dot, delivers energy through a precise matrix of micro-zones, targeting the dermis with accuracy while leaving surrounding tissue intact.

This fractional approach allows for deeper, more controlled energy delivery, faster recovery, and more consistent results compared to broad-field RF devices.

Professional clinic RF treatments such as RF Microneedling or Multi-Polar RF devices use the same core technology as the VEAUTY Dot, fractional radio-frequency, but at higher energy levels that require trained operators and downtime.

The VEAUTY Dot is calibrated for safe, effective home use at energy levels that deliver real results without the risk of burns or prolonged redness. With consistent use, it provides a comparable long-term benefit to in-clinic maintenance sessions, at a fraction of the cost.

Unfortunately, due to the VEAUTY Dot's success, there have been multiple fake devices made and illegitimate stores created. Buying a copy device can be dangerous and may cause harm to the user.

Please be aware of un-branded products, cheap-looking websites, and stolen VEAUTY content.

Known fake stores: skin-nations.com, nuveglow.com, glowstry.com, tryskinity.com

Always purchase directly from veautystore.com to ensure you receive a genuine, certified device.

Creating our device requires a lot of time due to the high amount of testing that needs to be done before it is deemed safe to ship to customers. Often the demand overtakes our production capacity and we may have to switch to pre-order.

If this happens please do not worry. Every time we have successfully been able to fulfil 100% of any pre-orders.